Knockdown Support

Need a hand with Knockdown? Reach out — we're happy to help.

Contact

Email support@useknockdown.com. We read every message and usually reply within a couple of days.

Common questions

Where is my data stored? On your device only. Knockdown has no account and no server — nothing you enter is ever uploaded.

How do I back up or move my data to a new phone? Open Settings → Backup, set a passphrase, and tap "Encrypt & back up" to save a file (to Files or iCloud Drive). On the new device, choose Import and enter the same passphrase.

I lost my data, or got a new phone without a backup. Because everything lives only on your device, data can't be recovered without a backup file — so it's worth making one regularly.

How do subscriptions and cancelling work? Plus and Pro are optional auto-renewing subscriptions billed by Apple. Manage or cancel anytime in your device's Settings → your name → Subscriptions. Cancelling stops future renewals, and your data is never deleted.

Is Knockdown financial advice? No. It provides estimates and planning tools only — always verify against your real statements before making decisions.

More

See our Privacy Policy and Terms of Use.